GENERAL INFORMATION
Prices
All prices are in U.S. Dollars.
Shipping Information (for International Orders & Shipping please scroll down)
We will process your order as quick as possible - normally ships same day, Monday through Saturday. We
will ship your order by US Postal Service (USPS) or UPS Ground upon receiving your order and payment
.
We ship to the 50 United States and military APO/FPO addresses. Shipping delivery time will vary by your
location and shipping method (Standard, Priority, International).
Standard Domestic Shipping Rates - USA Only (3-7 business days)
Order Total Rates
$0.01 - $20.00 $7.50
$20.01 - $100.00 $10.95
$100.01 - $250.00 Free Shipping up to $250.00
$250.01 - Up $25.00 per large carton size 16 x 16 x 16 (we will contact you if more than one
carton is needed)
Priority Mail Shipping Rates - USA Only (1-3 business days)
Order Total Rates
$0.01 - $75.00 $20.00
$75.01 - $250.00 $38.00
$250.01 - Up $45.00 per large carton (* we will contact if more than one carton is needed)
International Orders & Shipping Rates (7-10 business days)
Order Total Rates
$0.01 - $100.00 $55.00
$100.01 - $230.00 $65.00
$230.01 - and Up $90.00
Our products are shipped professionally packed in a plain brown corrugated carton or a USPS box along
with a Delivery Confirmation Number. A Delivery Confirmation Number notifies you of package
acceptance at the Post Offices and Delivery status at your residence.
We ship to most international destinations. We normally ship by USPS Airmail.
For international payments, we accept PayPal, all major credit cards, prepaid wire transfers, American
Express checks or checks from global US banks (Bank of America, Citibank, etc.)
Please note that we cannot be held responsible for orders shipped internationally. We by no means can
control the action of customs in your country. We do retain all shipping receipts for proof of shipment.
Upon shipping an eMail is sent to you with the package tracking number.
Our products are shipped professionally packed in a plain brown corrugated carton.
Wholesale or Retail
If you are interested in buying our products for Wholesale or Retail, please send us an email with your
request or simply fill out the Retailer Information Form. We will respond asap with all the information
necessary to activate you as a Valued Customer.
To place an Order Online
Buying from Granducati USA is easy and secure. First, browse through our website and then click on the
button 'Add to Cart' for the items of your choice. The item will be added to your PayPal shopping cart.
Adding an item to your shopping cart does not commit you to buying it, you can choose to place your
order or continue shopping. Review your order, make any changes and updates to the quantities as
desired, and then click on 'Proceed to Checkout' until you finish. Online order payments are executed by
PayPal, global leader in online payments.
Order Confirmation
You will receive a confirmation of your order at the conclusion of your order process as well as a
confirmation e-mail, including order number and total amount to be charged.
To place an Order by Fax, Phone or Mail
To place a fax order: you may request our order form or use your own form, and fax it to us at
954-349-4491. Please make sure to include the Item #, description, quantity, price, total, contact
information, your email, a valid mailing address and payment method.We accept payments by PayPal,
check or money transfer.
To place a phone order: call 954-349-4424, Monday thru Friday 8am to 5pm. Answering machine
available on weekends and holidays. We accept credit card payments by PayPal, check or money transfer.
To place a mail order: send your order with payment to:
Granducati Exclusive Imports, Inc.
4581 Weston Road #124
Weston, FL 33331
Attn.: Order Processing
Do not forget to add Shipping & Handling charges to your total. See our Shipping Rates above.
Sales Tax
Florida state residents please note: 6% sales tax will be added to your product total. Sales surtax where
applicable.
Payment
We are able to accept the following forms of payment:
Pay by Credit Card
U.S and International shoppers can can pay securely with Credit Cards. Call to place an order
1.954.349.4424.
We accept Visa, MasterCard, Amex and Discovery for order payment. Orders are not charged until they are
ready to ship.
Please make sure to enter your exact billing information (first, and last name, middle initial, billing
address, and credit card number) as it appears on your credit card statement.
The security of your information, transactions, and money is top priority at Granducati.com and at PayPal.
PayPal automatically encrypts your confidential information in transit from your computer by using the
Secure Sockets Layer protocol (SSL) with an encryption key length of 128 bits (the highest level
commercially available). Before you even register or log on to PayPal.com, the server checks that you are
using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches the system, it resides on a server that is heavily guarded both physically
and electronically. The servers sit behind an electronic firewall and are never directly connected to the
Internet, so your private information stays private.
Pay by Check or Money Order
If you choose to mail or fax your order to us you may pay by personal check or money order (In addition to
Credit Card). Please do not send cash! All payments must be in US Dollars payable to "Granducati
Exclusive Imports, Inc."
Send check to:
Granducati Exclusive Imports, Inc.
4581 Weston Road #124
Weston, FL 33331
Attn.: Order Processing.
You will be charged $20.00 for any check that is "bounced" or rejected. We cannot be responsible for the
late, lost or misdirected mail. We suggest you request a proof of delivery. Once we receive your mailed
payment and it has been authorized (This process can take up to 21 days for personal checks) we will ship
your order.
Free Samples
Samples are limited and the selection will change. Only one sample may be added per order. Samples
may be a regular or small sample-sized product.
Backorders
Occasionally it may occur an item is out of stock. If your product is on backorder, we will contact you
within 24 hours. If you are ordering additional items in stock we would be happy to ship those and then
ship the backordered item when it comes available. If paying by credit card, orders are not charged until
they are ready to ship.
Dropshipping
Dropshipping is a product delivery service designed to allow our Valued Retailers the opportunity to sell
products without investing in bulk quantities. There are absolutely no fees associated with our service.
When you decide to place an order, just inform us who you want the merchandise shipped to, and we will
print the label with your return address, or however you prefer. It is easy and simple!
Cancellations
We make every effort to ship your order as quickly as possible - usually within 24 hours. If you contact us
before your order is shipped we are more than happy to Change or Cancel your order.
Return policy
All sales are final unless damaged or defective. If you have received a defect or damaged product and
want to return it simply send it back in the original box with an explanation on how the damage
occurred. Upon receipt of the damaged good we will ship replacements at no cost. Unfortunately we
cannot refund the shipping cost of returned items.* Opened / used items are not accepted.
In addition if you receive something that was not to your liking, or felt the product did not meet your
expectations, we will refund your purchase price on the following conditions. Items must be returned
at your expense. Once the item is received we will refund your purchase price, minus original shipping
cost, or portion of the shipping cost, minus a 10% restocking fee. Opened and used items are not
accepted. This policy is only good for 20 days from the order date.
Please send your package via UPS or USPS Parcel Post Insured. Insuring your package protects you in
case the items are damaged or lost in transit.
Carefully package the items in the original shipping box or any suitable shipping carton using plenty of
padding material to protect the product(s) and include a copy of your invoice.
* Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the
refund.
IMPORTANT: Make sure that the items are well protected and packaged similar to the way you received
them. Whenever possible, use the same packaging that was used to ship the items to you.
Copyright
All photographs, site design, text, graphics, interfaces, and the selection and arrangements thereof are
owned and Copyrighted by Granducati Exclusive Imports, Inc. all rights reserved. Permission is granted to
electronically copy and to print hard copy portions of this site only for the purpose of placing an order with
Granducati or using Granducati.com as a shopping resource. Any other use of materials on this site,
including reproduction for purposes other than those noted above, modification, distribution, or
republication, without prior written permission of Granducati is strictly prohibited.
Disclaimer
Granducati USA works hard to maintain the information on this site as accurate as possible. Price, product
availability and product information are subject to errors, omissions, and/or change. We make no
warranties with respect to the claims of a product for a particular purpose, nor will we be held liable for any
damages of any kind exceeding the cost of the items purchased.
Prices
All prices are in U.S. Dollars.
Shipping Information (for International Orders & Shipping please scroll down)
We will process your order as quick as possible - normally ships same day, Monday through Saturday. We
will ship your order by US Postal Service (USPS) or UPS Ground upon receiving your order and payment
.
We ship to the 50 United States and military APO/FPO addresses. Shipping delivery time will vary by your
location and shipping method (Standard, Priority, International).
Standard Domestic Shipping Rates - USA Only (3-7 business days)
Order Total Rates
$0.01 - $20.00 $7.50
$20.01 - $100.00 $10.95
$100.01 - $250.00 Free Shipping up to $250.00
$250.01 - Up $25.00 per large carton size 16 x 16 x 16 (we will contact you if more than one
carton is needed)
Priority Mail Shipping Rates - USA Only (1-3 business days)
Order Total Rates
$0.01 - $75.00 $20.00
$75.01 - $250.00 $38.00
$250.01 - Up $45.00 per large carton (* we will contact if more than one carton is needed)
International Orders & Shipping Rates (7-10 business days)
Order Total Rates
$0.01 - $100.00 $55.00
$100.01 - $230.00 $65.00
$230.01 - and Up $90.00
Our products are shipped professionally packed in a plain brown corrugated carton or a USPS box along
with a Delivery Confirmation Number. A Delivery Confirmation Number notifies you of package
acceptance at the Post Offices and Delivery status at your residence.
We ship to most international destinations. We normally ship by USPS Airmail.
For international payments, we accept PayPal, all major credit cards, prepaid wire transfers, American
Express checks or checks from global US banks (Bank of America, Citibank, etc.)
Please note that we cannot be held responsible for orders shipped internationally. We by no means can
control the action of customs in your country. We do retain all shipping receipts for proof of shipment.
Upon shipping an eMail is sent to you with the package tracking number.
Our products are shipped professionally packed in a plain brown corrugated carton.
Wholesale or Retail
If you are interested in buying our products for Wholesale or Retail, please send us an email with your
request or simply fill out the Retailer Information Form. We will respond asap with all the information
necessary to activate you as a Valued Customer.
To place an Order Online
Buying from Granducati USA is easy and secure. First, browse through our website and then click on the
button 'Add to Cart' for the items of your choice. The item will be added to your PayPal shopping cart.
Adding an item to your shopping cart does not commit you to buying it, you can choose to place your
order or continue shopping. Review your order, make any changes and updates to the quantities as
desired, and then click on 'Proceed to Checkout' until you finish. Online order payments are executed by
PayPal, global leader in online payments.
Order Confirmation
You will receive a confirmation of your order at the conclusion of your order process as well as a
confirmation e-mail, including order number and total amount to be charged.
To place an Order by Fax, Phone or Mail
To place a fax order: you may request our order form or use your own form, and fax it to us at
954-349-4491. Please make sure to include the Item #, description, quantity, price, total, contact
information, your email, a valid mailing address and payment method.We accept payments by PayPal,
check or money transfer.
To place a phone order: call 954-349-4424, Monday thru Friday 8am to 5pm. Answering machine
available on weekends and holidays. We accept credit card payments by PayPal, check or money transfer.
To place a mail order: send your order with payment to:
Granducati Exclusive Imports, Inc.
4581 Weston Road #124
Weston, FL 33331
Attn.: Order Processing
Do not forget to add Shipping & Handling charges to your total. See our Shipping Rates above.
Sales Tax
Florida state residents please note: 6% sales tax will be added to your product total. Sales surtax where
applicable.
Payment
We are able to accept the following forms of payment:
Pay by Credit Card
U.S and International shoppers can can pay securely with Credit Cards. Call to place an order
1.954.349.4424.
We accept Visa, MasterCard, Amex and Discovery for order payment. Orders are not charged until they are
ready to ship.
Please make sure to enter your exact billing information (first, and last name, middle initial, billing
address, and credit card number) as it appears on your credit card statement.
The security of your information, transactions, and money is top priority at Granducati.com and at PayPal.
PayPal automatically encrypts your confidential information in transit from your computer by using the
Secure Sockets Layer protocol (SSL) with an encryption key length of 128 bits (the highest level
commercially available). Before you even register or log on to PayPal.com, the server checks that you are
using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches the system, it resides on a server that is heavily guarded both physically
and electronically. The servers sit behind an electronic firewall and are never directly connected to the
Internet, so your private information stays private.
Pay by Check or Money Order
If you choose to mail or fax your order to us you may pay by personal check or money order (In addition to
Credit Card). Please do not send cash! All payments must be in US Dollars payable to "Granducati
Exclusive Imports, Inc."
Send check to:
Granducati Exclusive Imports, Inc.
4581 Weston Road #124
Weston, FL 33331
Attn.: Order Processing.
You will be charged $20.00 for any check that is "bounced" or rejected. We cannot be responsible for the
late, lost or misdirected mail. We suggest you request a proof of delivery. Once we receive your mailed
payment and it has been authorized (This process can take up to 21 days for personal checks) we will ship
your order.
Free Samples
Samples are limited and the selection will change. Only one sample may be added per order. Samples
may be a regular or small sample-sized product.
Backorders
Occasionally it may occur an item is out of stock. If your product is on backorder, we will contact you
within 24 hours. If you are ordering additional items in stock we would be happy to ship those and then
ship the backordered item when it comes available. If paying by credit card, orders are not charged until
they are ready to ship.
Dropshipping
Dropshipping is a product delivery service designed to allow our Valued Retailers the opportunity to sell
products without investing in bulk quantities. There are absolutely no fees associated with our service.
When you decide to place an order, just inform us who you want the merchandise shipped to, and we will
print the label with your return address, or however you prefer. It is easy and simple!
Cancellations
We make every effort to ship your order as quickly as possible - usually within 24 hours. If you contact us
before your order is shipped we are more than happy to Change or Cancel your order.
Return policy
All sales are final unless damaged or defective. If you have received a defect or damaged product and
want to return it simply send it back in the original box with an explanation on how the damage
occurred. Upon receipt of the damaged good we will ship replacements at no cost. Unfortunately we
cannot refund the shipping cost of returned items.* Opened / used items are not accepted.
In addition if you receive something that was not to your liking, or felt the product did not meet your
expectations, we will refund your purchase price on the following conditions. Items must be returned
at your expense. Once the item is received we will refund your purchase price, minus original shipping
cost, or portion of the shipping cost, minus a 10% restocking fee. Opened and used items are not
accepted. This policy is only good for 20 days from the order date.
Please send your package via UPS or USPS Parcel Post Insured. Insuring your package protects you in
case the items are damaged or lost in transit.
Carefully package the items in the original shipping box or any suitable shipping carton using plenty of
padding material to protect the product(s) and include a copy of your invoice.
* Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the
refund.
IMPORTANT: Make sure that the items are well protected and packaged similar to the way you received
them. Whenever possible, use the same packaging that was used to ship the items to you.
Copyright
All photographs, site design, text, graphics, interfaces, and the selection and arrangements thereof are
owned and Copyrighted by Granducati Exclusive Imports, Inc. all rights reserved. Permission is granted to
electronically copy and to print hard copy portions of this site only for the purpose of placing an order with
Granducati or using Granducati.com as a shopping resource. Any other use of materials on this site,
including reproduction for purposes other than those noted above, modification, distribution, or
republication, without prior written permission of Granducati is strictly prohibited.
Disclaimer
Granducati USA works hard to maintain the information on this site as accurate as possible. Price, product
availability and product information are subject to errors, omissions, and/or change. We make no
warranties with respect to the claims of a product for a particular purpose, nor will we be held liable for any
damages of any kind exceeding the cost of the items purchased.
| I T A L I A N |
| ___________________________________________________ |
| B A T H & B O D Y - S K I N C A R E - F R A G R A N C E S |
| Questions? Comments? Granducati Exclusive Imports, Inc. 4581 Weston Road #124 Weston, Florida 33331 USA Contact@Granducati.com Tel. 1-954-349-4424 Fax 1-954-349-4491 |
| Italian LifeStyle Shopping |
| © Copyright 2008 - Granducati Exclusive Imports, Inc. - All rights reserved |
